In the know.

Choosing an Assisted Living community can be an overwhelming experience. There are so many things to consider and so many different types of options, it can be hard to know what makes the most sense for your loved one. Here is our guide on how you can choose the right Assisted Living community.

Clarify Your Situation Before you Begin Shopping:

The first thing you must do is clarify who is making the decision. At times, there may be multiple decision makers at the table, in other cases, the elder makes the decision themself. Either way, you'll want to know who is calling the shots before you and your family are sitting in front of the community representatives. Besides, this is the type of understanding that is best settled before you've toured communities, so everyone goes into the shopping experience understanding their role. By having these conversations prior to in-person shopping, you can avoid unnecessary stress and conflict.

Next, you'll want to gain clarity on your priorities. The best way to do this is to first understand what is the core problem that is prompting this change. For example, you may be looking at Assisted Livings because it has become obvious that mom is very lonely. So, the solution you are seeking is to cure mom's loneliness. Therefore, as you go through the touring process, that is the core solution you are looking for. Would mom make friends here? Would she fit in? Do they seem warm and friendly? Or, perhaps you are seeking a change because you are concerned about safety. So, you are ultimately looking for solutions that create a stronger sense of security. How often do you check on the elders in their apartment? How do they notify you they need assistance? How do you screen visitors? What technology do you have in place to support safety? 

Without this level of clarity, the decision makers may become distracted by the aesthetic of the building, impressive amenities, or the size of the apartment. While these may be important things, they are not solutions to the core problem. Along the way, you will be presented with many options, each with their pluses and minuses, but you must remain anchored to the core need to help make your final decision.

Ask Good Questions

Choosing an Assisted Living community is not something that should be done hastily. Take the time when touring to sit down and ask detailed questions that satisfy the core needs of your loved one. Additionally, there are a few standard questions to take along with you to each appointment.

Questions About Ownership: Listen for longevity of ownership, financial stability, and mission-focused care.

1. Who owns and operates this community? 
2. Are they a non-profit or for-profit organization?
3. How long have they owned this community? Are there any changes in ownership that are pending?
4. What happens if a resident outlives their money? Is there any charitable programs through this company to help them?

Questions About Staffing: Listen for longevity, expertise, and consistency.

1. Who is the Assisted Living Manager? What are his/her credentials? How long has he/she worked here? Can I meet him/her? 
2. How many of your nurses are RNs versus LVNs?
3.  Are you fully staffed? Do you use agency nursing? if so, how often?
4. Will my loved one have the same caregivers assigned to them or will it rotate? 
5. What kind of ongoing training is provided to staff?

Questions About Fees: Listen for predictability, clear processes, and transparency.

1. What has been the community's historical rate increases for the last 5 years? (between 2% to 5% on an annual basis is ideal)
2. Is there any level of care fees if my loved one's care needs change? How often is this assessed? What kind of notice is given before these charges begin?
3. Is there an upfront community fee? If so, it is refundable?
4. Are there additional fees? (Pet deposit or monthly fees, laundry fee, parking fees, etc.)
5. Are there any move-in incentives available to us?

Try Before you Buy

Before you move into any type of senior housing, especially Assisted Living, you'll want to coordinate an opportunity to eat a meal or two, as well as attend a resident event or social to see if the connection feels natural for your loved one. Don't be shy to ask for a copy of the menu as well as the upcoming calendar of events.

Listen to Others

Finally, you'll want to ask around to friends and acquaintances about their experiences with local Assisted Living Communities. When touring, ask the other residents or families if they are pleased with their decision. While it may feel a bit forward, they will likely understand as they too were in your shoes at one time. Be sure to mention your top choices to your loved one's doctor to see if they have any feedback or experiences worth considering. Pastors and Clergy may also have helpful insight as they often visit local communities.

If you are considering a move into Assisted Living, we hope our guide shines a helpful light on the many things to consider.